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Help CenterPlatform · Settings

Meeting Reminders

Review the selected client’s pre-meeting reminders and configure them with the required management access.

Updated Sep 14, 2026 4 steps 4 questions answeredOpen this page in the platform
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Overview

Meeting Settings > Reminders configures automated pre-meeting prospect emails for the selected client, including template, timing, recipients, and tests. Internal SDRs are redirected to the read-only meeting-owner directory before these settings load. They cannot edit this configuration or send test messages. Other users retain their existing viewing and management permissions.

How to use this page

  1. Open Reminders from Meeting Settings

    From Platform > Settings > Meeting Settings, select the Reminders tab. The Owners and Outcome Email tabs remain available for the same client. Internal SDRs are redirected to the active-owner directory; ask your manager or strategist about reminder or outcome-email changes.

  2. Check readiness and enable sending

    With the required non-SDR employee management access: Review the readiness panel, then use the master Send meeting reminders switch when the client is ready. The default-template option keeps the global template or lets employees customize this client.

  3. Configure recipients and content

    With the required non-SDR employee management access: Set subject, timing, CC and BCC. Employees can enable CC the meeting owner on every reminder, using the owner configured in Meeting Settings > Owners.

  4. Send a test

    Authorized non-SDR employees can select Send Test in Preview to open the test dialog. Review the recipients before sending the sample email. This is a real email send.

What the buttons do

Owners / Reminders / Outcome Email
Management view, subject to your access: Meeting Settings tabs for the selected client's owner routing, pre-meeting reminders, and post-meeting update.
Send meeting reminders
Management view, subject to your access: Master switch for the selected client's automated reminders.
CC the meeting owner on every reminder
Management view, subject to your access: Copies the meeting owner configured on the Owners tab.
Send Test
Authorized non-SDR employees: open the test dialog to review recipients before sending a sample reminder.

Common questions

They are the Reminders tab within Platform > Settings > Meeting Settings.
The owner assigned to that meeting, configured through Meeting Settings > Owners.
Review Preview on the page. Authorized non-SDR employees can select Send Test to review recipients in the test dialog before sending a real sample email. Internal SDRs cannot send reminder tests from Settings.
Internal SDRs receive a read-only Meeting Settings directory instead of reminder or outcome-email controls. Ask your manager or strategist to change these settings or arrange a test. This does not disable reminders already configured for the client.
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